Craft Business Survey 

The impacts and hardships brought upon our creative economy during the first half of 2020 will have long-lasting effects

To understand and better serve Philadelphia’s craft and making community, we need to hear from you.

The questions in this survey aim to –

  • Quantify Philadelphia’s craft business and small-batch manufacturing sector
  • Identify existing support programs that can serve makers
  • Advocate for the development of new services that will support and grow this network


Why are we running this survey?

Craft-based businesses are run by highly skilled and creative individuals. They often are started from a place of passion and love of craft, making, art, and design. Too often business classes are left out of the craft educational model, leading to unnecessary struggles with business development. The impacts of the economic shutdown due to the COVID-19 pandemic and recent social unrest have further amplified these difficulties and created new challenges. We want to help identify what support is needed and help increase access to  capital, markets, space, workforce, peers, and entrepreneurial support, which are all key elements needed to start and grow businesses.

What will help you?

It is time to hear directly from the people we want to serve. We want to hear about your pain points and if there have been barriers you’ve encountered in getting outside support. Our research is looking at all parts of the ecosystem, from those just getting started to established practices and businesses, from skilled individuals looking for work opportunities, to retailers looking to stock regionally produced ware. By capturing as much as we can about the current state of the support systems and collective health of individual practices and businesses, we can better serve your needs.  

Outcome and Next Steps

Your feedback will remain anonymous yet directly provide guidance to develop holistic programing for the craft, creative, and artist community. Following the research and with feedback from the community and partners, CraftNOW will produce a set of recommendations and program opportunities. Combined, the research and recommendations will be a guide for establishing a new support system, framing how to grow the craft, creative, and artist community and grow its economic and social impact on Philadelphia, the region, and globally.

During the summer, we will be hosting discussion groups and invite you to continue your participation beyond this survey. We also invite you to take advantage of our social media programming via takeovers and by using #CraftNOWPHL

Inquiries about this survey and continued participation can be sent to